Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to miradorhealth.com, admin.miradorhealth.com, Mirador Insights, and Mirador Health, Corp. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Mirador (“Company,” “we,” ”us,” ”our”) include miradorhealth.com, admin.miradorhealth.com, Mirador Insights and Mirador Health, Corp. By using a Mirador website, you consent to the data practices described in this statement.
Collection of Your Personal Information
To better provide you with products and services offered, Mirador may collect personally identifiable information, such as your:
- First and Last Name
- Email Address
- Phone Number
- Employer
- Job Title
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) requesting a demonstration or sales information, (b) entering a sweepstakes or contest sponsored by us or one of our partners, (c) signing up for special offers, (d) sending us an email message. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather personal or non-personal information in the future.
Use of Your Personal Information
Mirador collects and uses your personal information to operate and deliver the services you have requested.
Mirador may also use your personally identifiable information to inform you of other products or services available from Mirador and its affiliates.
Sharing Information with Third Parties
Mirador does not sell, rent, or lease its customer lists to third parties.
Mirador may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are required to maintain confidentiality of your information.
Mirador may disclose your personal information, without notice, if required to do so by law or in good faith that such action is necessary to: (a) conform to the edicts of the law or comply with legal processes served on Mirador or the site(s); (b) protect and defend the rights or property of Mirador; and/or (c) act under exigent circumstances to protect the personal safety of users of Mirador, or the public.
Tracking User Behavior
Mirador may keep track of the websites and pages our users visit within Mirador, in order to determine what Mirador services are the most popular. This data is used to deliver customized content and advertising within Mirador customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Mirador. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of service, and to provide general statistics regarding use of the Mirador website(s).
Security of Your Personal Information
Mirador secures your personal information from unauthorized access, use, or disclosure. Mirador uses the following methods for this purpose:
- SSL Protocol
When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, do data transmission of the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; (b) security, integrity, and privacy of any and all information and data exchanged between you and use through Mirador cannot be guaranteed.
Right to Deletion
Subject to certain exclusions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impar the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Mirador does now knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use our website(s).
Email Communications
From time to time, Mirador may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Mirador or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Mirador, you may opt out of such communications by replying STOP or clicking on the UNSUBSCRIBE button.
External Data Storage Sites
We may store your data on servers provided by third party housing vendors with whom we have contracted.
Changes to this Statement
Mirador reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website(s), and/or by updating any privacy information. Your continued use of the website(s) and/or Services available after such modifications will constitute your: (a) acknowledgement of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Cookie Policy
This Cookie Policy explains how Mirador uses cookies and similar technologies to recognize you when you visit our website(s). It explains what these technologies are and why we use them, as well as your rights to control our use of them. In some cases, we may use cookies to collect personal information, or that which becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Mirador) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and when it visits certain other websites.
Why do we use cookies?
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website(s) to operate, and we refer to those as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third Parties serve cookies through our website(s) for advertising, analytics, and other purposes. This is described in more detail below.
- Essential Website Cookies: These cookies are strictly necessary to provide you with services available through our website(s) and to use some of its features, such as access to secure areas.
- Performance and Functionality Cookies: These cookies are used to enhance the performance and functionality of our website(s) but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
- Analytics and Customization Cookies: These cookies collect information that is used either in aggregate form to help us understand how our website(s) are being used or how effective our marketing campaigns are, or to help us customize our website(s) for you.
How can I control cookies on my browser?
As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. The following is information about how to manage cookies on the most popular browsers:
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:
- Digital Advertising Alliance
- Digital Advertising Alliance of Canada
- European Interactive Digital Advertising Alliance
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited a website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on coolies to function properly, and so declining cookies will impair their functioning.
Do you use Flash cookies or Local Shared Objects?
Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies [referred to as “information” on the Macromedia site], how to prevent LSOs from being placed on your computer without your being asked, and [for Flash Player 8 and later] how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede functionality of some Flash applications, including, potentially, Flash applications use in connection with our services or online content.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our website. These companies may use information about your visits to the and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that us used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.
How often will you update this policy?
We may update our policies from time to time to reflect operational, legal, or regulatory reasons. Revisit this policy regularly to stay informed about our use of cookies and related technologies.
Where can I get further information?
Mirador welcomes your questions or comments regarding this Statement of Privacy and Cookie Policy. If you have any question about our use of cookies or other technologies, please reach out to us via our contact details below.
